General information and mandatory information

Designation of the responsible body

The responsible body for data processing on this website is:

Softcon GmbH
Philipp Klinger
Zum Hasenacker 3
31749 Auetal

The responsible body decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. You can revoke your previously granted consent at any time. An informal email notification is sufficient for revocation. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

As a data subject, you have the right to lodge a complaint with the responsible supervisory authority in the event of a data protection violation. The responsible supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is headquartered. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to third parties. This will be provided in a machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.

Right to information, correction, blocking, deletion

Within the scope of applicable law, you have the right at any time to obtain free information about your stored personal data, its origin, its recipients, and the purpose of data processing, as well as, if applicable, the right to correct, block, or delete this data. You can contact us at any time regarding this and other questions regarding personal data using the contact options listed in the legal notice.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the website operator, our website uses SSL or TLS encryption. This ensures that data you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address bar in your browser and the lock symbol in the browser bar.

Data Protection Officer

We have appointed a data protection officer.

Softcon GmbH
Philipp Klinger
Karl-Prendel-Str. 17
30826 Garbsen

Telephone: +49 (0)5031/7039848
Fax: +49 (0)5031/909171
Email: p.klinger@softcon.biz

Server log files

The website provider automatically collects and stores information in server log files that your browser automatically transmits to us. This includes:

Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of server request
IP address
This data will not be merged with other data sources. The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the performance of a contract or for pre-contractual measures.

Data transmission when concluding a contract for the purchase and dispatch of goods

Personal data will only be transferred to third parties if necessary for contract processing. Third parties may include, for example, payment service providers or logistics companies. Further transfer of data will not occur, unless you have expressly consented to it.

The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures.

Registration on this website

To use certain features, you can register on our website. The data you submit will be used exclusively for the purpose of using the respective offer or service. Mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

In the event of important changes, for example, due to technical reasons, we will inform you by email. The email will be sent to the address you provided during registration.

The data entered during registration is processed based on your consent (Art. 6 (1) (a) GDPR). You can revoke your previously granted consent at any time. An informal email notification is sufficient for revocation. The legality of the data processing already carried out remains unaffected by the revocation.

We store the data collected during registration for the duration of your registration on our website. Your data will be deleted if you cancel your registration. Statutory retention periods remain unaffected.

Contact form

Data submitted via the contact form, including your contact details, will be stored in order to process your request or to answer any follow-up questions. This data will not be shared without your consent.

The data entered into the contact form will be processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your previously granted consent at any time. An informal email notification is sufficient for revocation. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.

Data submitted via the contact form will remain with us until you request its deletion, revoke your consent to storage, or until data storage is no longer necessary. Mandatory legal provisions—in particular, retention periods—remain unaffected.

Storage period of posts and comments

Posts and comments, as well as related data such as IP addresses, are stored. The content remains on our website until it has been completely deleted or has been deleted for legal reasons.

Posts and comments are stored based on your consent (Art. 6 (1) (a) GDPR). You can revoke your previously granted consent at any time. An informal email notification is sufficient for revocation. The legality of data processing operations already carried out remains unaffected by the revocation.

Subscribe to comments

As a user of our website, you can subscribe to comments after registering. We will send you a confirmation email to verify that you are the owner of the provided email address. You can unsubscribe from the comment subscription function at any time using a link included in a subscription email. Data entered to set up the subscription will be deleted upon unsubscribing. If this data was transmitted to us for other purposes and elsewhere, it will remain with us.

Newsletter data

To send our newsletter, we require an email address from you. Verification of the provided email address is necessary, and consent to receive the newsletter is required. Additional data is not collected or is voluntary. The data will be used exclusively for sending the newsletter.

The data provided when registering for the newsletter will be processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your previously granted consent at any time. To revoke your consent, simply send an informal email or unsubscribe using the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

Data entered to set up your subscription will be deleted upon cancellation. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

CleverReach

We use CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. This service allows us to organize and analyze newsletter distribution. The data you enter to subscribe to the newsletter, such as your email address, is stored on CleverReach’s servers. The servers are located in Germany and Ireland.

Sending newsletters with CleverReach allows us to analyze the behavior of newsletter recipients. This analysis reveals, among other things, how many recipients opened their newsletter and how frequently links in the newsletter were clicked. CleverReach supports conversion tracking to analyze whether a previously defined action, such as a product purchase, occurred after clicking on a link. Details on data analysis by CleverReach can be found at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/ .

Data processing is based on your consent (Art. 6 (1) (a) GDPR). You can revoke your previously granted consent at any time. To revoke your consent, simply send an informal email or unsubscribe using the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

If you do not wish to be analyzed by CleverReach, you must unsubscribe from the newsletter. To unsubscribe, simply send us an informal email or use the “unsubscribe” link in the newsletter.

Data entered to set up the subscription will be deleted from our servers and CleverReach’s servers upon unsubscribing. If this data was transmitted to us for other purposes and elsewhere, it will remain with us.

Details on CleverReach’s privacy policy can be found at: https://www.cleverreach.com/de/datenschutz/ .

Order processing

In order to fully comply with the statutory data protection requirements, we have concluded a contract for order processing with CleverReach.

YouTube

Our website uses YouTube plugins to integrate and display video content. The provider of this video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit a page with an integrated YouTube plugin, a connection to YouTube’s servers is established. This allows YouTube to learn which of our pages you have visited.

YouTube can assign your browsing behavior directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.

We use YouTube in the interest of providing an appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

Details on how user data is handled can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy .

Vimeo

Our website uses plugins from Vimeo to integrate and display video content. The provider of this video portal is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit a page with an integrated Vimeo plugin, a connection to Vimeo’s servers is established. This allows Vimeo to know which of our pages you have visited. Vimeo receives your IP address, even if you are not logged in to the video portal or do not have an account there. The information collected by Vimeo is transmitted to the video portal’s servers in the USA.

Vimeo can directly associate your browsing behavior with your personal profile. You can prevent this by logging out beforehand.

Details on how user data is handled can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy .

Cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our service more user-friendly, effective, and secure.

Some cookies are “session cookies.” These cookies are automatically deleted after your browser session. Other cookies, however, remain on your device until you delete them. These cookies help us recognize you when you return to our website.

With a modern web browser, you can monitor, restrict, or prevent cookies from being set. Many web browsers can be configured to automatically delete cookies when you close the program. Disabling cookies may result in limited functionality on our website.

Cookies necessary for electronic communication or the provision of certain functions you request (e.g., shopping cart) are set on the basis of Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in storing cookies to ensure the technically error-free and smooth provision of our services. If other cookies are set (e.g., for analysis functions), these will be treated separately in this privacy policy.

Google Analytics

Our website uses features of the web analytics service Google Analytics. The provider of this web analytics service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies.” These are small text files that your web browser stores on your device and enable analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is usually in the USA.

Google Analytics cookies are set on the basis of Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior in order to optimize our website and, where applicable, our advertising.

IP anonymization

We use Google Analytics in conjunction with the IP anonymization function. This ensures that Google shortens your IP address within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before transmitting it to the USA. In exceptional cases, Google transmits the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics will not be merged with other Google data.

Browser plug-in

You can prevent cookies from being set by your web browser. However, doing so may limit some features of our website. You can also prevent Google from collecting data relating to your website usage, including your IP address, and subsequently processing this data. You can do this by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de .

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking the following link. This will set an opt-out cookie that prevents the collection of your data on future visits to our website: Disable Google Analytics.

Details on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de .

Order processing

In order to fully comply with the statutory data protection requirements, we have concluded a contract with Google for order processing.

Demographic characteristics in Google Analytics

Our website uses the “demographic characteristics” feature of Google Analytics. This feature allows us to create reports containing information about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this feature at any time. You can do this via the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the “Objection to data collection” section.

Matomo (formerly Piwik)

Our website uses the web analytics service Matomo. Matomo is an open source solution.

Matomo uses “cookies.” These are small text files that your web browser stores on your device and that enable analysis of website usage. Information generated by cookies about your use of our website is stored on our server. Your IP address is anonymized before being stored.

Matomo cookies remain on your device until you delete them.

Matomo cookies are set on the basis of Art. 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our website and, if necessary, our advertising.

The information stored in the Matomo cookie about your use of this website will not be shared with third parties. You can prevent cookies from being set by your web browser. However, doing so may limit some functions of our website.

You can deactivate the storage and use of your data here. Your browser sets an opt-out cookie that prevents the storage of Matomo usage data. If you delete your cookies, the Matomo opt-out cookie will also be removed. When you visit our website again, you must set the opt-out cookie again to prevent the storage and use of your data.

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PayPal

Our website allows payment via PayPal. The payment service provider is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment details you enter will be transmitted to PayPal.

Your data will be transmitted to PayPal on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You can revoke your previously granted consent at any time. Past data processing operations remain in effect upon revocation.

Klarna

Our website allows payment via Klarna. The payment service provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.

When you pay with Klarna (Klarna Checkout Solution), Klarna collects various personal data from you. Details can be found in Klarna’s privacy policy at: https://www.klarna.com/de/datenschutz/ .

Klarna uses cookies to optimize the Klarna checkout solution. This optimization represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Cookies are small text files that your web browser stores on your device. Klarna cookies remain on your device until you delete them. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf .

Your data will be transmitted to Klarna on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You can revoke your previously granted consent at any time. Past data processing operations remain in effect upon revocation.

Instant bank transfer

Our website allows payment via “Sofortüberweisung.” The payment service provider is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

Using the “Sofortüberweisung” process, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to meet our obligations.

When paying via “Sofortüberweisung,” your PIN and TAN are transmitted to Sofort GmbH. The payment provider then logs into your online banking account, automatically checks your account balance, and completes the transfer. You receive immediate transaction confirmation. Your transactions, your overdraft limit, and the existence of other accounts and their balances are also automatically checked after logging in.

In addition to your PIN and TAN, the data transmitted to Sofort GmbH also includes payment data and your personal information. Your personal information includes your first and last name, address, telephone number(s), email address, IP address, and, if applicable, other data necessary for payment processing. This data transmission is necessary to clearly establish your identity and prevent fraud attempts.

Your data will be transmitted to Sofort GmbH on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You can revoke your previously granted consent at any time. Past data processing operations remain effective upon revocation.

Details on payment with Sofortüberweisung can be found at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/ .

XING plugin

Our website uses features of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

When you visit a page with integrated Xing features, a connection to Xing’s servers is established. To the best of our knowledge, no personal data is stored. IP addresses are not stored, and no analysis of user behavior is carried out.

Details on data protection and the XING Share button can be found in XING’s privacy policy at: https://www.xing.com/app/share?op=data_protection .

Twitter plugin

Our website uses features of the Twitter service. The provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

When you use Twitter and the “Retweet” function, websites you visit are linked to your Twitter account and published in your Twitter feed. Data is transmitted to Twitter in the process. We have no knowledge of the content of the transmitted data or how Twitter uses this data. For details, see Twitter’s privacy policy: https://twitter.com/privacy .

You can change your privacy settings on Twitter: https://twitter.com/account/settings

Pinterest plugin

Our website uses features of the social network Pinterest. The provider is Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA.

When you visit a page with Pinterest features, your browser establishes a direct connection to the Pinterest servers. Log data is transmitted to the Pinterest servers. The servers are located in the USA. The log data may allow conclusions to be drawn about your IP address, websites visited, browser type and settings, the date and time of the request, your use of Pinterest, and cookies.

For details, please see Pinterest’s privacy policy: https://about.pinterest.com/de/privacy-policy .

Amazon Affiliate Program

As the operator of this website, we participate in the Amazon EU Affiliate Program. Our pages contain Amazon advertisements and links to Amazon to earn advertising fees. Amazon cookies are used, allowing Amazon to recognize that you have clicked on an affiliate link on our website.

The storage of “Amazon cookies” is based on Art. 6 (f) GDPR. As a website operator, we have a legitimate interest in this, since only through cookies can the amount of advertising cost reimbursement be determined.

Details on Amazon’s data usage can be found in the Amazon Privacy Policy: https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401 .

Google AdSense

Our website uses Google AdSense, a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google AdSense is used to integrate advertisements and uses cookies. Cookies are small text files that your web browser stores on your device to analyze website usage. Google AdSense also uses web beacons. Web beacons are invisible graphics that enable analysis of visitor traffic on our website.

The information generated by cookies and web beacons is transmitted to and stored by Google on servers in the United States. Google may transfer this information to third-party contractors. However, Google will not combine your IP address with any other data stored about you.

AdSense cookies are stored on the basis of Art. 6 (1) (f) GDPR. As website operators, we have a legitimate interest in analyzing user behavior in order to optimize our website and our advertising.

With a modern web browser, you can monitor, restrict, and prevent cookies from being set. Disabling cookies may limit the functionality of our website. By using our website, you consent to the processing of the data collected about you by Google in the manner and for the purposes set out above.

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords, a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising program. As part of this online advertising program, we use conversion tracking. After you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies expire after 30 days and are not used to personally identify users. The cookie allows Google and us to recognize that you clicked on an ad and were redirected to our website.

Each Google AdWords customer receives a different cookie. These cookies cannot be tracked across AdWords customer websites. Conversion cookies are used to generate conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that allows users to be personally identified. If you do not wish to participate in tracking, you can opt out. To do so, the conversion cookie must be deactivated in your browser’s user settings. This way, your data will not be included in the conversion tracking statistics.

Conversion cookies are stored on the basis of Art. 6 (1) (f) GDPR. As website operators, we have a legitimate interest in analyzing user behavior in order to optimize our website and our advertising.

For details on Google AdWords and Google Conversion Tracking, please see Google’s privacy policy: https://www.google.de/policies/privacy/ .

With a modern web browser, you can monitor, restrict, or prevent cookies from being set. Disabling cookies may result in limited functionality on our website.

Source: Data protection configurator from mein-datenschutzbeauftragter.de